Made from Kailbukbuk (sometimes known as Ketut) lives in the same street as our Sergeant at Arms, Sollan. He has been a boat captain for 25 years now so has plenty of experience. His wife also works with tourists along the beach, and he has 3 children now at high school.

His father helped him get started 25 years ago - he not only needed a boat, but had to pay to join the Organisation of Kalibukbuk boat captains which operates like a cooperative or trade union. He gets customers by meeting people on the beach or in the streets, and also by having satisfied customers referring their friends.

• set the price for the Kalibukbuk area at Rp60,000 per passenger, and will penalise captains who discount by banning them from operation for 2 months
• collect a monthly membership fee from each captain (Rp25,000)
• they are promoting the use of life jackets by subsidising the purchase of them
• they encourage their captains to turn off the engines when they are close to dolphins

The Organisations are formed separately in each village and take different approaches - so for example, some do not encourage the turning off of engines. With about 60 boats operating in Central Lovina it is difficult to get agreement on how close to dolphins a boat may go with the engine still running.

Made was asked how he locates dolphins and if he always finds them. He says that the location of fishing boats is one clue since the dolphins are often close to fishing activities. Sometimes, particularly in windy weather, it is possible for tourists to miss out on seeing any dolphins. Made often tells the tourists (before they go) that he will discount the price if they don't see dolphins.

He was also asked about pollution such as plastics in the water and said this was most obvious after heavy rain which flushed rubbish from the rivers, and that the tourist do notice and talk about this.

When asked about accidents he said there have been incidents where tourists end up in the water. He said this was most likely when boats are overloaded (usually 4 passengers is the limit), and this sometimes occurred when large groups of domestic tourists from Java were going out.

He was also asked if he had seen the Dolphin Brochure that our club has funded - but he hadn't. Made speaks English well, but does not read English or Indonesian - however, he can get help from his son. There was some discussion about ways the club could encourage wider cirulation of the brochure among tourists.

When asked why the dolphin trips are at sunrise he said this was largely traditional as the dolphins stay around for much of the morning.